The below refunds and cancellation policy forms part of Avasam’s broader terms and conditions which can be viewed here.

As an Avasam seller, you may downgrade your Subscription from within the Avasam DropShipping Platform.

If you select the option in Avasam to downgrade your Subscription to a lower Tier Status, this will require a 30-day Notice Period. Your downgrade request will become effective at the date of the next monthly Subscription renewal date directly following the expiration of the 30-day Notice Period.

The longest time period therefore in which to affect a Subscription downgrade would be 2 months. This would occur in the instance where the downgrade request was made on the same day as the next monthly Subscription had already become active. In this case, we would require a 30-day Notice Period, after which the next months’ Subscription Period would need to elapse before the new lower Tier Status is affected.

You can also cancel your Subscription from within the Avasam DropShipping Platform.

If you select the option in Avasam to cancel your Subscription, this will require a 30-day Notice Period. Your cancellation request will become effective at the date of the next monthly Subscription renewal date directly following the expiration of the 30-day Notice Period.

The longest time period therefore in which to affect a cancellation would be 2 months. This would occur in the instance where the cancellation request were made on the same day as the next monthly Subscription had already become active. In this case, we would require a 30-day Notice Period, after which the next months’ Subscription Period would need to elapse before the cancellation is affected.

At all subsequent Billing Dates, your invoice will be for the full cost of your new Subscription level and you will continue to receive the Services at that level unless you cancel, upgrade or downgrade the Services.

Should you be unsatisfied with the service you have received from Avasam and believe you may be entitled to a full or partial refund of your monthly Subscription, kindly contact our customer support team at [email protected] who will be happy to investigate and assist you further.